SERVICE DELIVERY CHARTER
We are committed to courtesy and excellence in Service Delivery
The Departments core functions: Teaching and Examination of Pathology to students in the School of Health Sciences.
|
No. |
SERVICES RENDERED |
REQUIREMENTS |
CHARGES |
TIMELINE
|
|
1. |
Unit Registration |
|
Free |
Immediate |
|
2. |
Provision of lecture, C.A.T and Practicals schedules |
University calendar |
1st day of each Semester |
|
|
3. |
Bonafide student Registration status |
- |
As per the lecture schedule and Examination Timetable |
|
|
4. |
Release of Provisional CAT results |
Student I/D |
Free |
21 days after sitting the CAT and 14 days before end of year Examination |
|
5. |
Result Queries on Semester C.A.T marks |
Free |
Communicated same day to Exams Officer |
|
|
6. |
Responding to students written queries |
Free |
1 day |
|
|
7. |
Responding to request from external stakeholders |
Written communication from stakeholder |
Free |
1 week |